The hotel is spread over an old and a new wing. The old wing consists of 17 rooms and the new wing consists of 22 rooms. All the rooms are done up in traditional Tibetan style with a dash of vibrant color. The room facilities include:
The Blue Haven multi cuisine restaurant serves Indian, Chinese and international cuisine with an emphasis on Tibetan dishes. The Kadambari Bar remains well stocked with Indian and foreign liquor.
The conference hall at the hotel accommodates conferences, seminars, board meetings etc. in both theatre style and U shape seating. Business facilities include fax, data port, international dialing, public address system, etc.
The travel desk at the hotel arranges for sightseeing trips, trekking, hiking, rafting, etc.
The Mahakal Mandir that is located on a hillock on the Mall is one of the major tourist attractions of Darjeeling. The temple is however, infested with monkeys and visitors need to be careful.